Vendor FAQ

Q. Are there any recurring fees to be a vendor?
No. There are no recurring fees. The only time you are charged as a vendor is when one of your items is purchased. Then you are charged the standard proc...
Mon, Feb 2, 2015 at 2:25 PM
Q. How many items can I list in my store?
A. You can list as many items as you want. In fact, by not charging listing fees, we are encouraging you to list as many items as you have available. At ...
Mon, Feb 2, 2015 at 2:26 PM
Q. Can I list “made to order” items that take 3-5 business days to complete before shipping out?
Yes. Please make sure that you clearly outline this in your item description to alleviate any potential issues regarding your customer's expectation...
Mon, Feb 2, 2015 at 2:23 PM
Q. What are my shipping options?
A. You can ship the item with the carrier of your choice. You have the option of posting a per product shipping cost available to you. That is, you may assi...
Mon, Feb 2, 2015 at 2:26 PM
Q. If I charge a set amount for shipping 1 item can I offer an additional item shipping charge in a different amount if a customer orders multiple items?
A. Each product has a set shipping amount. There is no volume discounting available.
Mon, Feb 2, 2015 at 2:27 PM
Q. Do my listings expire?
A. No. At this time, listings do not expire.
Mon, Feb 2, 2015 at 2:27 PM
Q. Do I have to pay to list my items?
A. No, there are no listing fees. You are only charged if your item sells.
Mon, Feb 2, 2015 at 2:28 PM
Q. How does Wibloo take their fees?
A. We deduct our fees from any payout that is made to you. You can see the amount available to you for each item sold from the reports available to you on...
Mon, Feb 2, 2015 at 2:29 PM
Q. What happens if a customer wants to return an item?
A. Our site return policy is clearly outlined in our Shop Terms and Conditions. If a customer returns a product and asks for a refund, the total refund am...
Mon, Feb 2, 2015 at 2:30 PM
Q. What if a customer claims they did not receive their shipped item?
A. To alleviate this problem, we suggest you ship all items with tracking via the USPS. This usually is a .30 cent fee, and it is worth every penny as it ...
Mon, Feb 2, 2015 at 2:30 PM